Essential skills: The candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Communicate effectively with clients, their families and other team members using effective listening, sensitive clarification and questioning, recognition of non-verbal cues, and provision of information within level of responsibility Use effective communication to ensure a palliative approach is undertaken Understand and adhere to own work role/scope and responsibilities Use observation skills re: the client's hydration and nutrition and respond in line with care plan Identify own attitudes to a palliative approach and end-of-life care Identify own beliefs on ageing, spirituality, relationships, sexuality, culture and intimacy Identify cultural issues that may impact on a palliative approach Work effectively with other team members to achieve principles of palliative approach Follow appropriate protocols following death Follow organisation policies, protocols and procedures Liaise with and report appropriately to supervisor or other members of the team Reflect on own performance and attitudes regarding a palliative approach Develop and apply a non-judgemental approach Informally and formally debrief with other team members and supervisors as necessary Report and document observations of clients and their family using the appropriate forms Provide care that reduces client's discomfort Contribute to a supportive environment that enables clients and their families and other staff members to provide a palliative approach to palliative care Use literacy and numeracy skills as required to fulfil work role in a safe manner and as specified by the organisation/service Seek clarification and feedback from supervisors, clients and colleagues if unsure of work role Use basic problem solving skills to resolve problems of limited difficulty within organisation protocols |